Coastal Financial is committed to quality service. We are dedicated to convenience and security, as well as to meeting the immediate needs of our customers. We combine old fashion person to person communications with modern Technology. Our trained customer care associates are available to respond to customer inquires and address customer concerns quickly and courteously. We provide 24 Hr. account access.
Coastal Financial acquires and manages sub-performing and non-performing mortgage loans, which are secured by one to four family residential real estate. Coastal Financial acquires these assets from banks, savings and loans, mortgage companies, large insurance companies and other originators. These companies find it easier and more cost effective to sell than foreclose upon or rehabilitate the assets internally. Coastal Financial acquires these distressed loans and services them for its own account until such loans have been paid off, returned to a performing status, foreclosed or resolved in some other matter. We offer extensive workout plans in an effort to help customers bring delinquent accounts current, and allow our customers to maintain homeownership. Customer service is our top priority in all interactions that we have with the borrowers we serve.